Whenaro
Now welcoming founding practices
Clinic Scheduling Software for Canadian Practices
Whenaro runs the whole clinic: booking, client records, intake forms, clinical charting, billing and reminders in one system. Built for practices in Canada, with your records held on a server in Toronto and prices published in Canadian dollars.
From $49 CAD a month. No per-client fee, no setup fee, no contract.
Less admin. More care.
Every visit, note, form and payment stays in sync — so your team spends the day with clients, not with paperwork.
- Where the application and both databases run
- Toronto
- Nightly backups kept, with a restore drilled every week
- 30 days
- Message templates, each one editable
- 13
- Per-client fee or setup fee
- $0
One platform
Everything your practice runs on
Not a calendar with add-ons. The schedule, the chart, the invoice and the reminder are the same records, so a rescheduled visit takes its reminder with it and a completed visit arrives at the front desk ready to bill.
Scheduling that holds up
Online booking, recurring series, rooms and resources, group classes, waitlists that offer a freed slot to the right person, and reminders by email, SMS or portal.
Charting and clinical records
Notes lock when you finalize them. An amendment is appended and attributed, never written over the top. Intake forms are versioned, so a submission is pinned to the version the client actually saw.
Billing in integer cents
Money is never a float. Front-desk checkout takes any mix of tenders, packages, memberships, gift cards and account credit, and the month-end exports reconcile to the cent.
A portal clients actually use
Appointments, intake forms, invoices, receipts, statements and secure messages. They pay online through your gateway and manage their own saved card.
Communications with a paper trail
Thirteen editable message templates, reminder rules per location or practitioner, SMS opt-outs, and one triage inbox merging portal, SMS and practice email.
Reporting you can act on
Utilization compares available minutes against booked minutes using the same engine the calendar runs on, so the number means something. Eight reports, every one exporting to CSV.
Coming from Jane
What a move actually involves
Your clients, practitioners and services import today through the Migration Centre, preview first, with a reconciliation report and a rollback if you need one. Appointment history, past invoices and chart notes do not come across — most clinics keep their old system read-only for a while and start clean here.
We would rather you read that sentence now than discover it in week two.
- 1 Import Clients, practitioners and services, through the Migration Centre.
- 2 Preview and reconcile See what will be created before anything is, with a report to check it against.
- 3 Start booking The rollback stays available if the import needs undoing.
Where your data lives
The application and both databases run on a server in Toronto. Backups run nightly, are kept thirty days, and a drill restores the most recent one into a throwaway database every week to prove it still works. The date of the last verified restore is published.
We are not SOC 2 certified and we do not call ourselves HIPAA compliant. The security page says exactly what is in place and what is not.
Pricing
Published, in Canadian dollars
Published plans run from $49 a month for a solo practitioner to $199 for a multi-location clinic, with Enterprise quoted on application. You are charged for the plan, not for the size of your client list, and there is nothing to sign.
What Whenaro is not ready for yet
Whenaro is ready for practices that bill their clients directly. If most of your revenue arrives through insurer billing, wait for us. Canadian insurance claim submission is built as far as it can go without provider credentials, and a clinic that depends on it should not move yet.
The changelog records what has actually shipped, including the fixes.
Built, waiting on credentials
Four integrations are written and tested against mock providers. Each goes live the day its provider account does.
- Telehealth rooms waiting on provider
- Live card payments waiting on provider
- SMS sending waiting on provider
- Google and Microsoft calendar sync waiting on provider
Built with its founding practices
Most of what is in this product started as something a clinic told us was slowing them down. There is still room in the founding group.