Whenaro
When a Client Withdraws Consent
The request is the easy part. What you do with records you have already relied on is where most practices get stuck.
Writing
For practice owners
Running a clinic is a business before it is anything else. These are the questions that come up with owners and managers: what a record has to say, how long it has to be kept, what a no-show costs, and what to check before you trust any vendor with your clients' information.
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How to Evaluate a Practice Management Vendor, Including Us
The questions worth asking any vendor, and an honest look at how we answer them ourselves, including the parts we have not solved.
Moving From Jane: What Transfers Cleanly and What Does Not
Clients, practitioners and services move across without trouble. Some categories genuinely cannot, and it is better to know which before you start.
How Long to Keep Client Records in BC
The legal minimum is a floor, not an answer. Here is why your college standard is often longer, and how to work out what applies to your practice.
What a No-Show Actually Costs Your Practice
The lost appointment is the obvious part. The empty slot you cannot refill is the part that shows up in next month’s numbers.